Service sales management application
2025–presentMechanical engineering
Analysis and implementation of a Power Platform application for service sales — from opportunity through costing to a versioned quotation. The solution connects to enterprise systems for ERP, product data management and project planning, so sales staff work with current data without re-keying it. It includes a guided sales process and document management.
Electronic personnel file
2024–2025Construction holding
Analysis and design of a central application supporting HR processes across the department's full agenda. The application lets users manage permissions themselves, and they model their own processes in a built-in designer to cover both current and future needs.
Construction production management and electronic site diary
2023–2025Construction holding
Analysis and implementation of a central application supporting construction production processes, including an electronic site diary. It is available through both a web and a mobile interface with offline mode; the mobile app is published in the Apple and Google stores.
CRM for distribution and logistics
2023–2025Pharmaceutical company
Analysis and implementation of a Dynamics 365 Sales CRM solution with subsequent support. An existing solution was taken over and then handed over safely to a new team, set up to support future development across sales and logistics with components specific to the pharmaceutical industry.
CRM built on the in-house CROMA Core product
2023–2025Audiovisual equipment supplier
Analysis and implementation of a CRM solution on the in-house CROMA Core product, with subsequent support. The goal was to replace a legacy product that no longer fit modern architecture. The solution covers sales, service and warehouse processes.
CRM built on the in-house CROMA Core product
2022–2025Trading company
Analysis and implementation of a CRM solution on the in-house CROMA Core product, with subsequent support. The goal was to give the sales team a modern tool for managing deals and sharing customer knowledge — meetings, products and relationship history.
CRM for materials handling sales and service
2020–2025Materials handling equipment supplier
Analysis and implementation of a Dynamics 365 (On-Premise) CRM solution with subsequent support, covering sales and service processes for forklift trucks. The processes are tightly coupled to ERP integration that unifies key data, above all for building quotations from truck configurations. Support includes regular upgrades to the latest On-Premise versions.
CRM for industrial electrical equipment sales and service
2018–2025Manufacturer of industrial electrical equipment
Analysis and implementation of a Dynamics 365 Sales CRM solution with subsequent support, covering sales and service processes for a major manufacturer of industrial electrical equipment. The processes are tightly coupled to ERP integration.
CRM for printing solution sales
2015–2025Office and printing equipment supplier
Analysis and implementation of a CRM solution with subsequent support, covering sales processes for printers and related services, backed by ERP integration. The rollout put strong emphasis on solution and data security.
CRM for public and private sector sales
2015–2025Waste management services company
Analysis and implementation of a CRM solution with subsequent support, covering sales processes across the public and private sector and backed by ERP integration. Administration is simplified by an extended Active Directory integration for user and licence management.
B2B web portal for fleet management
2011–2015Fuel card and fleet management provider
Support of the first version of a B2B portal for partner registration, fleet and card administration. Designed and implemented a replacement covering the original scope, extended with information services for partners, plus a wider ERP integration. The solution was handed over to the client's in-house development team.
CRM and Customer Service for the packaging industry
2011–2025Trade and services in the packaging industry
Two platform upgrades across Dynamics CRM generations. Analysis and implementation of an extension covering the quotation process for packaging machines and packaging, later enriched with service process support. The processes are backed by ERP integration. Long-term support and development into a comprehensive solution for both sales and service.